I agree entirely, we should all be concerned about this.
Walon (the distribution company at Portbury near Bristol) are notoriously difficult to deal with from the dealer end - they will only allow fax communication, not telephone, and will not answer any enquiry until the vehicle has been in the UK more than 10 days. In addition, they don't really care much and its hard to find someone who does.
I went through a number of contacts whom I have known for some years and they did everything they could, they found the car (even took a photo of it for me), but cannot find out what is wrong because they are not being asked to handle the repair. Alfa will not tell the dealer what the problem is but my experienced contact at Walon is convinced its a serious problem or they would not be so secretive. This normally means major engine, software or brakes.
I was sat in the dealership yesterday waiting to pick up their demo slesepeed - I have to say excellent if just slightly recalcitrant customer service, but embarassment on their part (and the fact I let them have the trade in early (as much for my benfit as theirs), was mostly the motivation. I digress again.... anyway, I was sat there waiting and a number of customers came in for a recall on 156 Selespeed - reprogramming no less. To the dealers credit, they had travelled 50 miles as their own - somewhere near Sutton Coldfield - had repeatedly let them down. He was so pleased he was going to replace his 156 with 2 147's for him and his wife.
Did you know Alfa actually put recall history pages in their service manuals? I dont know any other manufacturer who actually puts a history page in to a service record book - talk about expect the worst.