Join Date: Mar 2008
Location: Banstead (near Epsom)
GT Blackline delivery 'black hole'
I'm not sure if this is in the right place, so sorry in advance if I'm out of line!
I ordered a GT Blackline 3 weeks ago and was told it should be delivered in under 2 weeks. For the past week, the dealer has been telling me that it arrived in Liverpool/ Newcastle, she couldn't remember (which didn't fill me with confidence!) and had passed the pdi test (I think that's what she called it) but she couldn't give me a delivery date. Apparantly, once it's passed the pdi at the dock, the delivery company take it and then they have no way of tracking it and it will apparantly just turn up on their doorstep with no warning. I bought this at first but a week later and no idea on a date, I'm starting to think I'm being fobbed off.
Maybe it's just me being cynical or does it sound like something failed the test and is having to be repaired and they don't want to tell me?
First time I've bought a new car and was wondering if this is normal practice and if you more experienced buyers have any tips for conversations that I need to have or any next steps you think I should be taking.
Thanks guys & gals!