Re: Arrrgh, Boot won't open! (156)
There was a thread just like this a few days ago I was reading, not sure if it was current or a backpost but it has pictures with arrows and everything.
The agreed solution was to hire a midget (or child, depending on your local labour laws) and send them through the ski hatch.
If thats not possible, it might help you to know that its probably the pully-handle-lever on the wrong side of the poppy-open-lever. If you get an allen key in some mole grips taped to a walking stick, it should be possible to manouver these back into their propper places, and with a friend, have the boot pop open and release your groceries.
I can't find that other post now but its definately on here somewhere, a search for walking stick can't have too many results...