My 2004 JTD is currently with Meridien Milano in Bournemouth who are investigating the hard/soft clutch pedal problems I've been having. This is the car's third visit, as twice previously they've dismissed it as having nothing wrong with it.
Finally they've accepted that there is a problem (fingers softening etc) and the car has been examined by a representative/engineer from the company who back the warranty. Guess what? In his 'opinion' there is nothing wrong with the clutch, although he did accept that it was biting very high. So despite both myself and the dealer being of the same opinion the warranty company are refusing to stump up for the work to be done.
Alfa have told me that the warranty company representative has advised that the clutch should be stripped down to inspect for damage, but that if none is found then I will be liable for the labour costs for doing this. If the clutch requires replacement then the warranty will cover all the work.
I'm between a rock and a hard place on this one, I can't go on with the clutch like it is, and will get nowhere unless I authorise Alfa to strip the clutch down. I've therefore given Alfa the authority to do this and am obviously keeping my fingers crossed that the warranty co rep will accept that a new clutch is required.
Can anyone who has had any experience of this advise if the wear/damage to my clutch is likely to be clearly visible once it's stripped down? I'm anticipating another arguement once I reach this point - which is likely to be during some time today.