I am having trouble with my 147 2.0L Tspark in that embarrassingly enough on the way home Friday evening I made a B-line to get to a petrol station as I was running out of fuel.
My previous car had a really good amount of leeway on the bottom of the fuel gauge so I thought I'd be ok.
This car I found out, has not.
I ran out of fuel not far from the petrol station on a very busy road about 5:45 and so had to get a friend to bring fuel.
By the time he arrived and I had fuel in, because I was worried about someone going up the back of the car it being so dark I had left the lights on and so when it came to start the car it hadn't got enough power.
Then we used Jump Leads to start her up and she would've, had the Immobiliser not kicked in. Yes I couldn't believe it either!
I rang Alfa from the number in the manual- the girl on the phone said she is not technically minded so couldn't help (why on earth is she answering the phone?!) and that I'd have to speak to an authorised dealer the next day.
I wasn't with any breakdown service (joined the AA Sat morning though!) so my mate had to tow me home where the car is still currently sat.
After reading the manual and speaking with the chap at my local dealer I have to enter the 5 digit 'emergency code' - which has still not been delivered there yet.
After that, well I'm sure you know all this I'll have to have my keys re-configured.
Outside of the UK the owner is given this code with keys on purchase to get out of this mess. Hence the name 'Emergency Code'
With the UK market the Insurers don't like the owner having the code.
Yes its for security but this screws me over as I can't start my own car!
This happened days ago, I still haven't got the code and it'll cost me over £12 to start my own car- this is for just the code and that's before going to the garage to get the keys re-configured.
I spoke to Alfa HQ in London again and the lady said that they don't have the codes on file!
When asking who does she said they can only be ordered through the dealer which seems ridiculous.
Now hopefully it is just a case of the keys being re-set - there is a possibility of the immobiliser unit (ECU I don't know
) being having to be replaced also!
All from running out of battery.
The car has no battery power at the moment - not even enough to lock the doors using the buttons on the keys I have manually locked it, so I am hoping a simple battery charge should do the trick.
I am astounded it is taking this long to get up and running, Alfa should just be able to tell you the code over the phone using a password system as you would a mobile or bank service.
That I have to actually order the 'emergency code' as a part - and actually pay for the privilage is beyond ridiculous.
It should be a Gratis and swift operation surely.
I'll be writing to them about this its intolerable.
Thanks for reading, if anyone has any advice it'd be welcome!