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Re: Feedback on PDI's / vehicle collection experience
Date Of Collection - 18 June 2008
Dealer - Whitequay Reading
Vehicle - New 159 Ti 2.4JTDm
Faults Noted On Collection - No full fuel tank!!
Faults noted shortly after collection -
Internal issues:
1. Missing nut from trim below steering wheel.
2. Rattle from the area of the large top air vent in dashboard.
3. Rattle from top of windscreen on passenger and driver’s side.
4. Poorly fitted aluminium trim around gear lever.
5. Scratch on aluminium trim next to stereo controls.
6. Steering has play and feels loose, particularly at motorway speeds.
External issues:
1. Inside edges of front tyres show early signs of wear.
2. Metal lump showing through paint on driver’s side passenger door.
3. Metal lump showing through paint above driver’s side passenger door.
4. Poor paint finish at front edge of driver’s door.
5. Poor paint finish on front passenger door near handle.
6. Dark red patch of paint on boot lid next to badge.
7. Ti badges poorly aligned.
8. Bonnet seems extremely prone to stone chips.
9. Drivers side wiper missing a portion of the windscreen when wiping
Did you reject the vehicle? - n/a
How soon after collection was rectification work carried out - Ongoing, service dept. has been good so far although their attempts to sort the rattles have failed so far. Steering issue rectified quickly.
Overall comments on collection experience - Patronising, in some respects very much like they wanted me out of the way ASAP. I think they were going to introduce me to the After Sales team although they didn't mention that and I drove off. I got a follow up call from ARUK, but not the dealer. I let them know what I thought. I still love the car though, I must be insane!
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