Alfa Romeo Forum - View Single Post - Feedback on PDI's / vehicle collection experience

AmandaT · 31-07-2008

Date of collection - 24 January 2008- bought used (05 plate).
Dealer - AMC (Chelmsford) Ltd.
Vehicle - Alfa 147JTD MJet 16v Lusso
Faults noted on collection - n/a
Faults noted shortly after collection - MCSF warning light came on 10 days after purchase. Was returned to garage who replaced a sensor and reset ECU. About 10 days later MCSF came on again, another sensor was replaced. This became a pattern with the warning coming on at least every 10days (always on start-up) and various sensors being replaced, some of them more than once.
Did you reject the vehicle? - eventually yes, after it had been back 6 or 7 times. ARUK were involved and said that the car had a software/electrical fault for which there was (at the time) no fix. I asked for a full refund or a replacement vehicle of equivalent or higher spec and AMC preferred to give me a refund.
How soon after collection was rectification work carried out - was unrectifiable at the time
Overall comments on collection experience - When I collected the car the sales guy (Mark) was very helpful and despite it being a secondhand purchase took time to show me all the controls, where to refill windscreen washers, check oil, unlock fuel cap etc. When it was agreed that the fault was not repairable the refund was agreed without any argument.

31-07-2008	#33 (Post Link)
AmandaT Newbie Join Date: Feb 2008 Posts: 11 Member car: Alfa 147	Re: Feedback on PDI's / vehicle collection experience Date of collection - 24 January 2008- bought used (05 plate). Dealer - AMC (Chelmsford) Ltd. Vehicle - Alfa 147JTD MJet 16v Lusso Faults noted on collection - n/a Faults noted shortly after collection - MCSF warning light came on 10 days after purchase. Was returned to garage who replaced a sensor and reset ECU. About 10 days later MCSF came on again, another sensor was replaced. This became a pattern with the warning coming on at least every 10days (always on start-up) and various sensors being replaced, some of them more than once. Did you reject the vehicle? - eventually yes, after it had been back 6 or 7 times. ARUK were involved and said that the car had a software/electrical fault for which there was (at the time) no fix. I asked for a full refund or a replacement vehicle of equivalent or higher spec and AMC preferred to give me a refund. How soon after collection was rectification work carried out - was unrectifiable at the time Overall comments on collection experience - When I collected the car the sales guy (Mark) was very helpful and despite it being a secondhand purchase took time to show me all the controls, where to refill windscreen washers, check oil, unlock fuel cap etc. When it was agreed that the fault was not repairable the refund was agreed without any argument.