Originally Posted by mave
Immediate and accurate? Not necessarily. But when it's a problem affecting a significant number of people across the country, I expect somebody half way competent to be able to come up with the fix in a few hours. And they still haven't rung me back....
That's very unfortunate, but as I said, you
can speak to UK based staff if you ask, and there are escalation procedures that you can take if still unsatisfied.
