Originally Posted by PaulR
On the third day I got through to someone (a Geordie) who started off with the standard spiel but who listened when I interrupted saying "I've done all that three times before" - and said "fair enough we'll dispense with all of that crap then" and then went on to reconnect me (after going backstage for 5 minutes).
Sorry - but true.
Paul.
Hehe good old Geordie's eh! The no nonsense approach...