Originally Posted by rayq81
Good old BT internet, I used to be with them too but had to change because the Helpline was useless, it was so bad that i eventually phoned the BT broadband sales guys who managed to talk me through fixing the problems in about 5 minutes, I am now with Sky broadband and have only had to call them once and got an instant solution to the problem

Exactly the same here. I opted for the top Sky package but for me there was no advantage so now I have free broadband. Just one thing with Sky though, in the evenings you get the similar far east call centres who use a menu system to solve your problem. If you don't have all sky equipment(eg for wireless) they get stuck and can't help.