Originally Posted by Pud237
Holding the wrong stock (i.e. slow-moving) costs money.
Holding the right amount of the right stock saves money. Reduces down-time, ensures no additional freight/courier charges are spent, increases flow through the process/workshop, reduces storage of larger items (cars) taking up expensive floor area...
...and in the case of Alfa avoids or reduces customer dissatisfaction by showing organisational ability, proactive management of problems and higher standards of customer care. Failure to satisfy these customers can lose them forever, detrimental impact on image and residuals....
