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BoeingBoy · 08-03-2008

Well I'm known for saying it like it is, so for me Mango's are the one dealership that I never enter without a clove of garlic and a crucifix around my neck....Why? Quite simply, aggressive and unpleasant sales techniques.

I have to say that the service and spares departments have both been good but I've had issues with both in the past.

As for sales, up until a few years ago I would simply not even deal with them as they always seemed to represent the worst of the industry with a slippery and underhand approach to everything they did. They were always more expensive and always pushing for a deal with constant home phone calls until they were told to **** off.

I have to say that a year or so back I did revue the 159 and was met by a Scottish Gentleman who had recently joined, it was a pleasure to deal with him, however I offered them my 156 for sale at trade price at the end of its lease and was directed to the head of sales. This 'Spiv' 'interogated' me about what deal I was heading into and what dealer was supplying the car but more importantly why I would not allow him to muscle in on the deal. He declined my car as he simply didn't want to deal with me and I left vowing never to set foot in the place again.

I still buy my spares there, but frankly if you want keener deals with infinitely better service let me recommend Platts of Longton (The Stoke Dealer) I have had nothing but excellent service there for seven years with the best prices from them. They hate Mango's with a vengeance and will always beat their deals.

When you phone to get a price and a salesman shouts down the phone "What is it going to take to make you sign up today" (Remember Gordon?) You know you are not dealing with Gentlemen.

Sorry to be negative about the company, I know that this is supposed to be a happy forum but if Mango's want to improve they may as well know the truth about what people think of them.

Spares are good and the service department is reasonable. Sales however?...No way!

Oh, and when are they going to provide some parking?

08-03-2008	#55 (Post Link)
BoeingBoy Newbie Join Date: Mar 2008 Location: South Cheshire Posts: 27 Member car: Afla 159 Sportwagon Ti	Re: Mangoletsi Well I'm known for saying it like it is, so for me Mango's are the one dealership that I never enter without a clove of garlic and a crucifix around my neck....Why? Quite simply, aggressive and unpleasant sales techniques. I have to say that the service and spares departments have both been good but I've had issues with both in the past. As for sales, up until a few years ago I would simply not even deal with them as they always seemed to represent the worst of the industry with a slippery and underhand approach to everything they did. They were always more expensive and always pushing for a deal with constant home phone calls until they were told to **** off. I have to say that a year or so back I did revue the 159 and was met by a Scottish Gentleman who had recently joined, it was a pleasure to deal with him, however I offered them my 156 for sale at trade price at the end of its lease and was directed to the head of sales. This 'Spiv' 'interogated' me about what deal I was heading into and what dealer was supplying the car but more importantly why I would not allow him to muscle in on the deal. He declined my car as he simply didn't want to deal with me and I left vowing never to set foot in the place again. I still buy my spares there, but frankly if you want keener deals with infinitely better service let me recommend Platts of Longton (The Stoke Dealer) I have had nothing but excellent service there for seven years with the best prices from them. They hate Mango's with a vengeance and will always beat their deals. When you phone to get a price and a salesman shouts down the phone "What is it going to take to make you sign up today" (Remember Gordon?) You know you are not dealing with Gentlemen. Sorry to be negative about the company, I know that this is supposed to be a happy forum but if Mango's want to improve they may as well know the truth about what people think of them. Spares are good and the service department is reasonable. Sales however?...No way! Oh, and when are they going to provide some parking?